Cancellations Policy

Your time is valuable, and so is mine. I run a small, independent business with a deep commitment to giving each client a personalised, creative experience. To honour the energy and preparation that goes into every session, the following cancellation policy applies:

Cancellations With 24+ Hours Notice
If you need to cancel or reschedule and give more than 24 hours’ notice, no fee will be charged. Life happens - I appreciate the heads-up.

Cancellations Within 24 Hours
Cancellations made with less than 24 hours’ notice will incur a fee of 50% of the scheduled service cost. This helps cover the time and resources set aside for your appointment as I often pre-buy product and turn away other paying clients.

No-Shows
If you don’t show up to your appointment and haven’t given notice, you’ll be charged 100% of the service cost. No-shows are hard on small businesses - and I thank you for understanding. If you have had a genuine emergency such as a health issue or accident, please send through details - and I will do my best to work with you.

How to Cancel or Reschedule
You can cancel or reschedule by contacting me via email, website, or Instagram. Please don’t rely on booking systems alone - reach out directly so I can make sure your spot is updated.

Respecting Each Other’s Time
My work is built on care, trust, and creative energy. Respecting this policy helps me continue offering a welcoming, affirming space for all my clients. Thank you for supporting small business, and I truly hope to see you soon!